Adegoke Omotola – Customer Service is the CEO of 1st Degree Consulting. He is a former banker, having worked with UBA Plc and Fidelity Bank Plc. He is the  author of the book titled Customer Retention “An Experiential Approach” published in May 2009 and Practical Selling Skills published in May 2013. Now available to book through Conference Speakers

Adegoke Omotola – Customer Service

Adegoke is a graduate of Finance from the University of Lagos in 1992 and bagged a Masters Degree in Property Valuation and Law from the prestigious City University Business School, London in 1997. In addition he has an MBA (Management) awarded by the University of Lagos in 2000. He is a Certified Customer Service Trainer from the Service Quality Institute, Minnesota,USA in 2011.

He was certified in Legacy Training in August 2013 by the Zig Ziglar Incorporation, Dallas,Texas USA. Adegoke was recently certified in August 2016 John Maxwell Team as a Coach, Trainer and Speaker.

He is a Mentor with FATE Foundation, Public Speaker and Life coach. He is happily married with Children. Follow Adegoke on Twitter

Adegoke Omotola – Customer Service


Customer Retention

the activities and actions companies and organizations take to reduce the number of customer defections.

Professional Selling Skills

training makes sure sales teams are equipped with the functional skills to stay one step ahead of competitors.

Personal Grooming

not only means looking neat and good but includes everything that makes you more sophisticated.

Leadership

the ability to influence, motivate, and enable others to contribute toward the effectiveness and success of a group.

Branding

giving a meaning to specific company, products or services by creating and shaping a brand in consumers’ minds.

Business Etiquette

treating coworkers and employer with respect and courtesy to create a pleasant work environment.

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